BT Billing Administrator with German and Russian in Budapest, Hungary

Kick-start your international career with one of the world’s leadingcommunication companies!

British Telecom is one of the world’s leading providers ofcommunications solutions and services operating in 170 countries. Itsactivities include the provision of networked IT services globally. TheRegional Operations Centre of BT is looking for a Billing Administrator with German and Russian knowledge toour office in Budapest.

Purpose of the role:

  • Accurate and timely issuing of invoices and credit notes for customers in line with internal guidelines

  • Answer customer queries and handle complaints to achieve customer satisfaction

  • Provide accurate and complete reports for the management and financial closings

  • Assist and support the Billing Manager with additional tasks

Responsibilites:

Data maintenance:

  • Customer set up and administration

  • Set up new Customers and contract structures in the billing system(Products, Prices, Discounts, etc.)and maintain the master data

Billing:

  • Coordinate the monthly billing runs and on request prepare and mail invoices and reports downloaded from billing system as well as generate and send electronic documents to customers

Reporting:

  • Collect and distribute information on billing from/to Project Management, Account Management, Bid Management, BCCC, Commercial Contracts und Accounting

Customer Service:

  • Clarification of incorrect invoices and reports with the responsible

  • Point of contact related to billing for inquires and complaints from BCCC,or directly from customers or internal employees

  • Active participation in the processing and escalation of complaints

Other:

  • Point of contact in new hires trainings

  • Professional representation of the Finance Billing Manager

  • Participation on projects in introducing new products and procedures

  • Review and release of contracts and Non-Standard Bids

Requirements:

Qualifications:

  • Typically Bachelor degree or equivalent

Alternative: significant practical experience in billing, telecommunications or other service industries (trade, banking, insurance, etc.) or studies in commercial sector

Work experience:

  • Professional experience in the commercial sector, preferably in the telecommunications industry

  • Experience in billing

  • Experience working with data processing systems and PCs

  • Experience in dealing with customers

Skills of the jobholder

  • necessary:

  • Assertive

  • Ability to work in team

  • Analytical thinking

  • Independent work and flexibility

  • German, Russian and English proficiency imperatively

  • Creative and innovative commitment

  • Knowledge in accounting and finance

  • advantage:

  • Experience with billing or merchandise management systems

  • Experience in dealing with international clients and employees

Whatwe offer

  • Supportivecorporate culture

  • Inspiringworking teams

  • Competitivesalary and benefit package

  • Professionaldevelopment programs, trainings and educational support

  • Employeeand Family Friendly Workplace

  • Privatehealth insurance package

Why youshould join BT?

You’ll play a vital part in making technology and communications accessible on an unparalleled scale. You’ll be challenged to tackle new problems. Always on the lookout for ways to improve things and make life easier for our customers.

Making abetter world, together

Our products and services are essential to the fabric of today’s society. We underpin everything from global trade and industry to economic growth and social infrastructure. Our technology gives people the power and freedom to create possibilities – reaching further, aiming higher, and making their voices heard.

Job: Business Management

Title: Billing Administrator with German and Russian

Location: Hungary-Budapest-Budapest

Requisition ID: 67831