BT Business Support Analyst (IT Systems) in Budapest, Hungary

The Specifics:

Contract Type: Permanent

Work Schedule: Normal working hours

Home office opportunity: Yes, depending on further agreement

What you'll be doing:

As Business Support Analyst, you will be in charge of:

  • Providing Process and Tools management support

  • Providing support to Business Management Teams and Operations Teams for third-party purchasing management to hide the difficulty of the tools AND the purchasing process to the users.

  • Optimizing approval flow - reactivity time - Aim for 100% right first time

  • Using local Tools to make sure applications are up to date for all users (mostly right management)

We'll also need to see these on your CV:

Soft skills:

  • Ability to meet the customers’ needs in line with the business requirements is a must

  • Taking the responsibility and takes care of the consequences of making a decision is a must

  • Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation is a must

Professional skills:

  • 1 year of experience at a corporate and/or service center in a similar role is a must

  • Knowledge in Financial, Procurement and Sales IT tools is an advantage

Language skills:

  • English on a fluent level is a must

  • French on a fluent level is a must

Find out more about the most attractive service centre of Hungary

Our efforts to become a really good place to work have been honored with the following awards:

  • Most attractive employer, SSC sector (2017)

  • Family-friendly Company (2012, 2014, 2016)

  • Best University-Business cooperation of the year in CEE (2017)

  • Best SSC in CEE region (2016)

  • Best Shared Service of Excellence in Hungary (2015)

  • Diversity Ambassador Employer (2015)

Create and submit your application by clicking the Apply Online button below, or find a better match from our live vacancies for you!

Job: Customer Service and Contact Centres

Title: Business Support Analyst (IT Systems)

Location: Hungary-Budapest

Requisition ID: 69895