BT * Contract Commercial Manager- English French (advantage) * in Budapest, Hungary

The Specifics:

The Team: CDSS

Contract Type: Permanent

Work Schedule: Normal working hours

Home office opportunity: Yes, depending on further agreement

What you'll be doing:

As Contract Commercial Manager (English French is an advantage), you will be in charge of:

  • Customer facing responsibility for managing the financial and operational performance of a customer contract

  • Single point of commercial contact between the customers, and BT sales and service operations

  • End-to-end ownership regarding profit & loss management, revenue management, pricing commercial approvals, contractual obligations, risk and opportunity management

  • Manages any commercial matters that may impact the contract margin or customer satisfaction including pricing, ordering and billing aspects

  • Manages the resource plan within the Shared Services to run the contract

  • Supports the Sales Team to develop new business within the existing customers

  • Responsible for maintaining end customer and internal stakeholder satisfaction, and delivering contract commitments within cost targets

  • The role is driven by financial and business growth goals and objectives.

We'll also need to see these on your CV:

Soft skills:

  • Ability to meet the customers’ needs in line with the business requirements is a must

  • Focusing on the objectives and the required outcomes of the processes during delivering a service is a must

  • Working with a cooperative and positive attitude in a group settings to achieve common goals is an advantage

  • The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience is a must

  • Ability to comprehend and to systematically organize the various aspects of a problem or situation is a must

  • Taking the responsibility and takes care of the consequences of making a decision is a must

  • Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation is a must

  • Excellent commercial understanding and problem solving skills with a can do attitude in a changing environmentis a must

  • Excellent negotiation skills and win-win approachis a must

  • Strong presentation skills to customer and senior management is a must

Professional skills:

  • Bachelor degree and 2 years of relevant working experience in B2B customer and business management fieldis a must

  • Very strong knowledge of MS Office Applications and agile with complex business processes is a must

  • Contract/business management experience in SSC or any other multinational environment, especially in the telecommunications sector is an advantage

  • Interest or experience in finance fieldsis an advantage

Language skills:

  • English on a fluent level is a must

  • French on a fluent level is an advantage

Find out more about the most attractive service centre of Hungary

Our efforts to become a really good place to work have been honored with the following awards:

  • Most attractive employer, SSC sector (2017)

  • Family-friendly Company (2012, 2014, 2016)

  • Best University-Business cooperation of the year in CEE (2017)

  • Best SSC in CEE region (2016)

  • Best Shared Service of Excellence in Hungary (2015)

  • Diversity Ambassador Employer (2015)

Create and submit your application by clicking the Apply Online button below, or find a better match from our live vacancies for you!

Job: Commercial Management

Title: * Contract Commercial Manager- English French (advantage) *

Location: Hungary-Budapest-Budapest

Requisition ID: 76527