Citi Data Leakage Operations / Infrastructure Analyst 2 (Hungary) in Budapest, Hungary

  • Primary Location: Hungary,Budapest,Budapest

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17033136


Job Purpose:

A key initiative of Citi's Global Information Security program is preventing data loss, misuse or theft. In continued support of this, Citi implements email monitoring, print, web upload and remove media usage, where legally permitted, to identify instances where unencrypted sensitive data is being sent to recipients outside the Citi-managed network in violation of Citi's Information Security Standards. This role will specifically review the incidents generated by the automated system and work with other IS groups to ensure remediation.

Job Background:

Content Monitoring – Data Leakage Protection - Monitor and track Prevent and Endpoint incidents to ensure that PII related data does not leave the company and appropriate remediation takes place. Prevent incidents includes external emails. Endpoint incidents include print, web uploads and removable media transfers.

Key Responsibilities:

• Analyze incidents/tickets generated by the Symantec DLP application on a daily basis and as per Citi's rules and policies

• Accurately classify events and work with other GIS teams in ensuring completeness of remediation when necessary.

• Send notifications to impacted parties in a timely and efficient manner.

• Participate in small to medium sized initiatives aimed at improving overall processes and deliverables supported by the global team.

• Engage in a quarterly Quality Assurance exercise to check for team's consistency in handling incidents.

• Perform adhoc report downloads and prepare tables suited for presentation and discussion.

• Work on monthly metrics reporting to help identify repeat offenders, understand trends and propose possible process changes

Development Value:

This is a good entry level role within the world of Global Information Security. The role allows the individual to be exposed to tools, applications and best practices which are not only specific to one area in the bank or with the bank. Information Security management will continue to grow as an industry because of the changing business environment. This role also allows for mobility into various other groups within GIS in the future.


Knowledge and Experience:

• 1-2 years of Information Security experience preferred but not required.

• 1-3 years’ experience with various Symantec Data Loss Prevention tools is preferred.

• Knowledge of Citigroup's businesses and complex infrastructure is preferred

• Strong analytical and problem solving skills.

• Knowledge of data communication techniques, Technology Infrastructure Components and MS office.

• Experience with process re-engineering / optimization is preferred.

• Experience working with highly sensitive information


• Team player with good conflict resolution and influencing skills.

• Strong analytical and problem solving skills.


• CISSP and other Information Security credentials/titles are welcome but not required.

• Bachelor’s Degree in Technology or related major required


• Leadership and adaptability when facing unique challenges on projects.

• Proven ability to work independently in a high-pressure, multi-tasking environment