BT Inside Sales Specialist in Budapest, Hungary
The Team: Inside Sales Team (DBAM)
Contract Type: Permanent
Work Schedule: Normal working hours
Home office opportunity: Yes, depending on further agreement
What you'll be doing:
As Inside Sales Specialist, you will be in charge of:
As a Sales Specialist you are the technical point of contact for focus accounts.
You will be regularly reviewing focus accounts with Account Managers in order to identify improvement areas technically and advise on cross selling. As well as manage the customer design.
You will join customer calls in order to understand in depth customer network, applications, products and will generate and qualify the opportunity.
You will qualify all New Opportunities/Renewals with Account Manager in order to find optimal, technically best scenario with the best suitable products, and make sure they are handled according to internal processes
You will design the optimal solution for the customer in terms of technology, cost and service, also if it is needed finding support on technical solution or products within Local or Global BT Community.
You will assists Account Managers with preparation of proposals/tenders.
You will support order entry and Service Delivery teams in case they need any technical support on design/access/ equipment /interface
You will be actively taking part in the Continuous Improvement journey
We'll also need to see these on your CV:
Ability to meet the customers’ needs in line with the business requirements is a must
Focusing on the objectives and the required outcomes of the processes during delivering a service is a must
Working with a cooperative and positive attitude in a group settings to achieve common goals is an advantage
The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience is a must
Ability to comprehend and to systematically organize the various aspects of a problem or situation is a must
Taking the responsibility and takes care of the consequences of making a decision is a must
Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation is a must
Relevant experience in IT Systems, Telecommunication products and Networking is a must
Ability to present technical and commercial solution to a varied audience is a must
Understanding Project management process and requirements is an advantage
Ability to understand financial elements of P&L and bid process is an advantage
Degree level, or equivalent job experience is a must
English on a fluent level is a must
French on a conversational level is an advantage
German on a fluent level is an advantage
Find out more about the most attractive service centre of Hungary
Our efforts to become a really good place to work have been honored with the following awards:
Most attractive employer, SSC sector (2017)
Family-friendly Company (2012, 2014, 2016)
Best University-Business cooperation of the year in CEE (2017)
Best SSC in CEE region (2016)
Best Shared Service of Excellence in Hungary (2015)
Diversity Ambassador Employer (2015)
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Job: Desk Based Account Manager
Title: Inside Sales Specialist
Requisition ID: 59667