BT Lead Service Designer in Budapest, Hungary

Kick-start your international career with one of the world’s leading communication companies!

British Telecom is one of the world’s leading providers of communications solutions and services operating in 170 countries. Its activities include the provision of networked IT services globally. The Regional Operations Centre of BT is looking for colleagues as Lead Service Designer to our office in Budapest.


  • Lead the Service Design work stream activity for large, complex deals and be accountable for the end-to-end service design

  • Work collaboratively across BT lines of business and with external suppliers and partners to create innovative solutions

  • Ensure solutions are aligned with the overall deal strategy and with the business outcomes that BT & the client are trying to achieve

  • Ensure that solutions are aligned with the relevant governance, compliance & assurance processes (with functional approvals where necessary)

  • Ensure that the solution costs accurately reflect the approved solution design and that such costs have been optimized wherever possible using standard BT processes

  • Ensure that delivery plans align with the solution design and that any key delivery risks are highlighted & understood

  • Have responsibility for all aspects of the E2E Service Design with a demonstrable level of expertise and capability

Required Experiences and Skills

  • ITIL Foundation accreditation

  • Minimum five years experience in telecommunication industry

  • Excellent English is a must 1 other European language is an advantage

Desirable Skills

  • Affinity to technology

  • German language knowledge

  • Understanding of the IT products

  • Enthusiastic and pro-active personality

What we offer?

  • Supportive corporate culture

  • Inspiring working teams

  • Competitive salary and benefit package

  • Professional development programs, trainings and educational support

  • Employee and Family Friendly Workplace

  • Private health insurance package

Why you should join BT?

You’ll play a vital part in making technology and communications accessible on an unparalleled scale. You’ll be challenged to tackle new problems. Always on the lookout for ways to improve things and make life easier for our customers.

Making a better world, together

Our products and services are essential to the fabric of today’s society. We underpin everything from global trade and industry to economic growth and social infrastructure. Our technology gives people the power and freedom to create possibilities – reaching further, aiming higher, and making their voices heard.

Job: IT, Systems and Security

Title: Lead Service Designer

Location: Hungary-Budapest

Requisition ID: 68218