Eaton Corporation Order Management Specialist (Dutch speaker) in Budapest, Hungary
Eaton Electrical Division Budapest has an opening for an:
Order Management Specialist - Dutch speaker
Eaton’s goal is to grow in EMEA. If you want to be part of a start-up organization - with opportunity to develop an Eaton career in Budapest and beyond; have a professional, problem solving mindset to adapt and drive improvements in process, tools, and organization; and a focus on taking care of customers – please apply.
You will provide commercial support such as order management, order entry, price checking, order clearing, compliance, complaint handling, coordination of delivery and billing. Will be responsible for interfacing with customers, logistics, manufacturing and/or sales or service representative to handle a variety of pre-sales or post-sales service functions.
Being fist point of contact all types of commercial requests
Establish an excellent relationship with external and internal customers
Provide assistance to internal and external customers
Handle customer requests such as and-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements Manage contract issues and lease administration.
Resolve problems by applying policies, procedures and tactics
Drive customer loyalty through increased productivity
Provide both in country and cross border support Initiate process improvements
Excellent Dutch and English capabilities
Minimum 1 year of customer service experience
Drive for results and collaborative style
Excellent Communication and Interpersonal skills
Maintain excellent customer relationships
Positive, professional attitude
Teamwork and continuous learning skills
What Eaton offers:
Competitive compensation and benefits package
Permanent contract in fast growing global company
Challenging projects in dynamic collaborative team
Great promotional opportunities – Eaton encourages internal promotion, whenever possible Excellent working environment – safety and ethic is really important for us
Learning & Development - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com.
At Eaton we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are. If you see things differently – if you’re determined, motivated and focused on improving the world around you – then it’s time to see where a career at Eaton can take you. For more information visit www. Eaton.com/careers.
Region: Europe, Middle East, Africa
Organization: ES EMEA Region
Job Level: Entry Level
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 10 % of the Time