IBM P2P Specialist - Student (Fluent Spanish) in BUDAPEST, Hungary

Objective of the job:Processing invoices timely and correctly into client’s Accounts Payable system. Perform the required correction/adjustment on invoice level in Accounts Payable system due to incorrect registration, PO set up or vendor fault, handling complex queries and following special business process. Responsibilities:

  • Guarantee the reliable and flawless operation and reporting tasks in the dedicated professional area within IBM SSC according to guidelines and standard practices for processes

  • Ensure high quality and proper control of processes and related documentation in regular tasks in time

  • Keep contacts with relevant country contacts (IBM, CEMEX, 3rd party) to clarify issues realized and improve services provided

  • Work on process improvement with other co-workers and system administrators

  • Fulfil the relevant requests according to the expectations in a timely and correct manner

  • Record discovered errors for measurement and quality improvement purposes

  • Support training to the Data Entry personnel if required

  • Have an up to date knowledge about invoicing requirements

  • Follow the business processes as described in procedures and other instructions and keep the audit trial

  • Help in root cause analyses, if required

  • Perform all activities within the target turnaround times

  • Special handling, e.g. Insolvency, Late Payment Interest invoice processing etc.

  • Ensure quality and accurate work at all times in line with service levels agreed with the client

  • Achieve the required productivity on constant basis

  • Minimize error rate to comply with quality targets

  • Ensure good team work at all times

  • Understand the specifics of the tasks

  • Follow provided procedures, documentation, instructions and Audit & Business Controls guidelines from both client and IBM

  • Respond to requests/questions from the client and IBM

  • Raise any issues / problems with the team leader or manager

  • Assist in improvement projects as required

  • Perform any other hard copy invoice related activity

  • Special Process handling, as urgent payments, down payments, block management, debit Balance

  • Based on predefined reports/audit criteria, assure the data accuracy of the registered invoices

  • Intermediate English

  • Fluent Spanish

GPSD-Fin & Admin

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.