BT PPM process & system advisor (back office role) in Budapest, Hungary
The Team: Finance Shared Service Centre
Contract Type: Permanent
Work Schedule: Normal working hours
Home office opportunity: Yes, depending on further agreement
What you'll be doing:
As PPM process & system advisor (back office role), you will be in charge of:
As member of our team, you will be supporting Programme & Project Management systems (Clarity and Oracle) and its users worldwide to cater for management information requirements.
In your day-to-day job, you will also be dealing with enquiries from the user community. This will mean fixing issues, validating and completing changes in accordance with business rules and educating users.
You will also be responsible to own and maintain standard processes and proactively resolve and report issues, ensuring business rules and controls are in place.
You will be working collaboratively with others to set standards and procedures that achieve a high level of quality, productivity, or service. You will have the chance to participate in efficiency projects in line with customer requirement.
You will also act as as mentor/trainer for backups and new joiners.
We will expect you to take personal responsibility and accountability for successfully completing assignments or tasks.
We'll also need to see these on your CV:
Ability to meet the customers’ needs in line with the business requirements
Working with a cooperative and positive attitude in a group settings to achieve common goals
The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience
Ability to comprehend and to systematically organize the various aspects of a problem or situation
Confident user of MS Office programs (especially Outlook and Excel)
Good understanding of corporate environment, stakeholder management
Time & Project Accounting experience, or relevant experience in finance or general business
SQL/database mgt and reporting knowledge is an advantage
Clarity or Oracle experience is an advantage
- English on a fluent level
Find out more about the most attractive service centre of Hungary
Our efforts to become a really good place to work have been honored with the following awards:
Most attractive employer, SSC sector (2017)
Family-friendly Company (2012, 2014, 2016)
Best University-Business cooperation of the year in CEE (2017)
Best SSC in CEE region (2016)
Best Shared Service of Excellence in Hungary (2015)
Diversity Ambassador Employer (2015)
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Title: PPM process & system advisor (back office role)
Requisition ID: 69560