Alcatel-Lucent Senior support engineer in Budapest, Hungary

Description:

Senior support engineer

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

We are looking for a Senior Support Engineer to join us in developing a robust and scalable big data analytics solution. This solution combines predictive analytics with analytics based insights and provides business, and customer focused reports, actions, processes.

You will:

  • Identify and solve technical problems

  • Identify software faults and escalate them to the R&D

  • Independently carry out installation, commissioning and integration activities for our customers

  • Participate to emergency support activities and 24/7 duty

  • Install and test change and enhancement delivery packages in our own lab environment

  • Participate to product program work by executing installation and system acceptance tests and reporting the findings to the program

  • Plan and executes technical tasks requiring specialist skills in own professional area.

  • Work independently with the responsibility for solving customer request cases and reporting according to processes.

  • Identifie and solves technical problems. Shares knowledge in own professional area.

Qualifications:

Requirements:

  • Degree in computer science, mathematics, physics, electrical engineering or an equivalent qualification.

  • Very good written and spoken English language skills .

  • Desired technical skills:

Debugging (Java/networklevel/Javascript)

Experience in system administration for Linux (Redhat flavor) console level

Familiar with big data environments and streaming processing (Cloudera/Hortonworks Hadoop stack, Spark, Kafka, Yarn, Hive, Hbase, Cassandra)

Solid knowledge of technical support tools and processes

Job: fNokia Software Development

Primary Location: Europe South-Hungary-Hungary-Budapest

Schedule: Full-time

Req ID: 1700000CGK