Alcatel-Lucent Software Maintenance Specialist in Budapest, Hungary

Description:

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

In this challenging role of Software Maintenance Specialist you'll be in charge of release/delivery creation, management and follow up, and will keep daily contact related to our products and SW releases towards our customers from the Europe, Middle East and Africa regions. Your primary internal contacts will be different R&D and Care teams. You ll be responsible for scheduling the release of these deliveries and making sure that the content meets customer s expectations.

Qualifications:

Requirements:

Ability to write and speak fluently in English is a must, as well as strong customer mindset and communication skills.

Telecom knowledge is an advantage, but not necessary

Preferred skills:

High level interpersonal/soft skills

Problem understanding

Analytical thinking

Customer-service mindset

Attitude for problem-solving and proactivity

Effective and clear communication

Creativity and flexibility

Attention to detail & quality orientation

Teamwork and cooperation

Openness and positive attitude for continuous renewal

Stress-tolerance

Job: fNokia Technical Support Services

Primary Location: Europe, Middle East, Africa-Hungary-Budapest

Schedule: Full-time

Req ID: 1700000AT9