Alcatel-Lucent SW Change Management Specialist in Budapest, Hungary

Description:

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

MNP CS CC tests and manages SW Releases and Correction Deliveries to our customers, and provides technical experts for Pilot, NPI and post-C5 customer projects. Supported products are the Core network elements, mainly TAS, MSS, MGW and BGW, and we support these products on global level.

In this challenging role of SW Change Management Specialist you ll be handling the SW change notifications for Tailored MNP products based on MNP Product Program, Enhancement Program and Maintenance program notifications (SW Change Notes and Technical Support Notes). You ll also act as Delia, Webtool and Change Noter key user.

Qualifications:

Requirements:

Fluent English, expert in technical writing

Good communication skills

Telecom knowledge is an advantage, but not necessary

Preferred skills:

High level interpersonal/soft skills

Problem understanding

Analytical thinking

Customer-service mindset

Attitude for problem-solving and proactivity

Effective and clear communication

Creativity and flexibility

Attention to detail & quality orientation

Teamwork and cooperation

Openness and positive attitude for continuous renewal

Stress-tolerance

Job: fNokia Technical Support Services

Primary Location: Europe, Middle East, Africa-Hungary-Budapest

Schedule: Full-time

Req ID: 1700000A3Z