BT *Technical Support Engineer (Budapest/Debrecen)* in Hungary

Kick-start your international career with one of the world's leading providers of communications solutions and services operating in 170 countries. Its activities include the provision of networked IT services globally. The Regional Operations Center of BT is looking for colleagues as LAN Configuration Engineer to our offices in Budapest and Debrecen.

Responsibilities:

  • Configuration of Switches, Access Points, Wireless Controllers in corporate environment for global business customers

  • Producing clear and concise Site Specific Documentation that enables onsite engineers to effectively deploy the solution

  • Providing in-time and quality implementation, software changes, enhancements or upgrades per requirement of the customer in collaboration with Service Delivery

  • Completion of technical deliverables defined in the respective projects. These deliverables include Cisco software configuration and validations in accordance with customer requirements

  • Keeping up to date with the latest development of communications technologies, in particular where related to Cisco

  • Providing remote support to onsite engineers during solution deployment and resolve issues in real-time, seeking support as required

  • Assisting in design, engineering, testing and rollout of newly defined BT products

  • Performing end-to-end commissioning in co-operation with customer representatives to prove correct functionality

  • Providing training and consultancy where appropriate

Required experiences and skills:

  • At least 2-3 years in tele/datacommunications environment

  • Good knowledge of Cisco products

  • In depth understanding of WAN/LAN/WLAN technology

  • Ability to communicate fluently in both written and spoken English

  • Excellent customer care skills

  • Team-player attitude

  • Problem-solving and quick decision making

Desirable skills:

  • Cisco CCNA, CCxP certification

  • Knowledge of the following technologies and protocols: HSRP, STP, VLAN, MLS QoS, TACACS, AAA, Port Security, Port-Channel, LACP

Job: IT, Systems and Security

Title: *Technical Support Engineer (Budapest/Debrecen)*

Location: Hungary

Requisition ID: 44191