BlackRock Client Invoicing Specialist-Associate in Budapest, Hungary
BlackRock helps investors build better financial futures. As a fiduciary to our clients, we provide the investment and technology solutions they need when planning for their most important goals. As of December 31, 2017, the firm managed approximately $6.288 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit www.blackrock.com | Twitter: @blackrock at https://twitter.com/blackrock | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock .
BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services too institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world’s capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs.
At BlackRock we are building something great in Budapest, our new global technology and Innovation hub, where we want to shape a culture in which challenge, development and innovation happen every day. Our mission as an organsiaiton is create a better financial future for our clients and BlackRock Budapest will enable this, through a relentless drive to make ourselves and our communities better. We are a diverse bunch of people who like to analyse, reinvent, and enhance how we work, and all in the pursuit of a better experience for our colleagues and clients. We offer The excitement to be a founder in a start-up with the security of a global, leading organization, where you will find innovation and inclusion are our competitive advantages. There are limitless problems to solve and opportunities for learning and development, alongside a team of clever and caring colleagues. Our culture is one of respect, challenge and stretch and we expect and value feedback. We believe that people reach their best potential when the different facets of their home, work and community are all cared about. We will have a fun, fast paced work environment located in cutting edge facilities, with competitive and innovative benefits, and the ability to define your role, pursue your aspirations and shape your future within Hungary and beyond.
Client Invoicing Services (CIS) is a global team of approx. 80 and is part of the BlackRock Data Services (BDS).
BDS provides centralized data support for the Firm, and serves the dual mission of supporting BlackRock and BlackRock Solutions (BRS) clients through overseeing Security Master, Client, Portfolio and Retail Sales Data, as well as Pricing, Index, Green Package, Performance and Attribution Reporting. BDS teams ensure comprehensive Quality Assurance and timely delivery of all information relevant to investment and risk professionals while running a scalable and efficient operational process on over $17T of BlackRock and BRS assets.
CIS provide management and performance fee invoices for institutional separately managed account clients and retail relationships located in the Americas, EMEA and APAC (excluding Japan). CIS are responsible for reviewing fee terms within client agreements, ensuring invoices and internal accruals are raised in line with these agreements and following up with clients to ensure collection of revenue. Global CIS Operations teams are currently located in New York, Wilmington, Edinburgh and Gurgaon.
CIS produce around 6000 invoices on a quarterly basis. Many invoice calculations are complex due to agreed fee terms and client structures. The team is undergoing significant change in both staffing and systems creating a dynamic and challenging environment for team members.
Key responsibilities include:
As a member of the team this role will be responsible for the daily tasks relating to client onboarding, delivery of invoicing and revenue collection within a regional group (EMEA or USA markets).
This role offers significant opportunity to take part in project activity for CIS and the wider BDS team.
• Ability to meet and exceed deadlines individually and as part of a team
• Provide exceptional client service through quick and complete response to internal/external client queries
• Participate in change initiatives within the department and suggest process improvements
• Build and manage relationships with global stakeholders
• Accurately set up and maintain client billing records in internal systems
• Review/complete complex invoice calculations ensuring they are in accordance with the Investment Management Agreement (IMA)
• Discuss, with clients, unpaid invoices to facilitate payment
• Escalate issues to team management as required
We are looking for people who are:
Curious: You like to learn new things and have a healthy disrespect for status quo
Brave: You are happiest outside your comfort zone
Passionate: You feel personal ownership for the work you do and an aspiration to be better
Open: You value and respect input from other
Experimental: You make mistakes, but learn from them
Geeky: You want to outsmart the problem.
You should have:
2-5 years of professional experience
Prior asset management experience helpful, but not required
Microsoft excel knowledge
• Excellent organisation and time management skills
• High level of attention to detail and accuracy
• Ability to manage multiple tasks under pressure
• Ability to clearly and confidently communicate in verbal and written form
• A forward thinker who is willing to challenge the status quo
• Strong sense of personal accountability
• Be a 'student of the market' following market trends associated with the business
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, and other statuses protected by law.