Citi GFM and Treasury Funding Project Manager in Budapest, Hungary

  • Primary Location: Hungary,Budapest,Budapest

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18014669


Job Purpose:

The Primary responsibility of the incumbent is to ensure that GFM Operations team functions to the highest standard possible providing industry leading financial messaging service solutions to the various business units in Citi.

Ensure that requirements related to messaging services as directed by Compliance / FSA / Central Banks and regulatory bodies are adhered to at all times.

Effective communication across all GFM offshore processing sites must be exercised to ensure the entire team functions as one unit.

Job Background:

Global Financial Messaging (GFM) is a Global Utility responsible for operational management Citi’s messaging Hub. The key applications in GFM infrastructure include CitiSwitch; ISSAC and SAM, which processes SWIFT messages and GCN traffic for all the businesses in Citi.

GFM Ops provide support for Global SWIFT Admin, RMA (Relationship Management Application), ISSAC, Invoicing and GFM Billing. GFM Ops offshore team in TCS India remotely monitor and process Asia Pac, EMEA and US/LATAM Messaging traffic. The unit in London is responsible for management, oversight and support of offshore team in TCS. GFM Ops London is the Client Manager for a number of key regional and global messaging applications and utilities.

They interact with

  • GFM Technology to review and prioritize changes to GFM systems

  • SWIFT account manager, relationship manager and service manager to ensure that Citi’s requirements are addressed appropriately

Products and Business representatives to provide updates on SWIFT and GFM projects / initiatives

Key Responsibilities:

• Manage/coordinate Technology/process improvement/reengineering initiatives/projects for Treasury Funding

• Directly responsible for the managing the TCS Offshore team who perform the daily BAU Operations of monitoring and processing GCN and SWIFT traffic

• Management of GFM Operations including escalation management and incident management

• Job training of Operational staff on new systems

• Manage Security Certificate Process

• Completion of GFM monthly Billing process

• Operational BAU project work – responsible for delivering BAU projects

• Support the department on crisis management items

• Ensuring Departmental and Citi controls are adhered to for Audit and IS purposes

• Process GFM Invoices within payment schedules

• Process of SWIFT Product invoices and e-Order requests

• Management & maintenance of the GFM 2.0 Community Site

• Ensure presence of pristine controls at all levels for processing

• Improve and manage fraudulent transaction detection procedures

• Independently manage GFM Operations Production Services with only remote oversight coming from London

• Act as a fully functional backup of GFM Ops Projects and Governance Manager for below

• Liaison with Citi branches and Businesses for their SWIFT needs

• Maintaining ICSAs and PLSDs with Branches

• Managing SLAs with service providers

• Responsible for quarterly RCSA submission

• Providing periodic as well as ad hoc reports to senior management and stake holders

• Leading SWIFT initiatives for process re-engineering and facilitating global initiatives like Total Cost Of Ownership

• Providing Governance and Oversight to outsourced Operations

• Providing Governance and Regulatory oversight

• Work in close partnership with GFM Technology and drive efficiencies and cost reduction

• Manage monthly financials for GFM and ensure meeting budgets

• Ensure presence of pristine controls at all levels for processing

• Improve and manage fraudulent transaction detection procedures

• Independently manage GFM Operations Projects and Governance control with only remote oversight coming from London

Development Value:

• The successful candidate with gain an in-depth understanding of GFM systems and processes


Knowledge and Experience:

• Proven Messaging (SWIFT) Industry experience

• Vendor Relationship Management

• Projects Management

• SWIFT messaging and connectivity


• Analytical and Numerical skills

• Familiar with ISO15022 and 20022 messaging Standards

• People management and influencing skills


• University/College degree preferred


• Candidates must demonstrate an appreciation of a diverse workforce and alignment to the Citi O&T Cultural Values

• Ability to work without supervision, alone or in a team in a sometimes pressured environment

• Excellent communication skills

• Self-motivation and a desire to own the outcome

• Maintain a logical, systematic and timely approach in resolving customer enquiries and business issues

• A sense of urgency and integrity

• Confident and meticulous